Have you ever had the joy of dealing with your insurance company when you don't agree, and each of you is convinced that you are correct, each with data to prove out your case? Let me tell you, it is pure joy (can you read the sarcasm in my prose?)!
Due to the nature and cost of her treatments for thyroid cancer, Cyndie maxed out her deductible in January. Subsequent treatments were billed as such. Then, mysteriously, in about May or June, her deductible was reset, unbeknown to us. Prepping for the end-of-the-year treatments became a delight as we were fortunate to spend hours on the phone with service reps who simply did not know why the deductible had been reset. Promises of both time lines for resolution and supervisory call-backs to explain exactly what had happened were repeatedly unfulfilled. Then, miraculously, one day it was all better. No calls, no explanation. Had we not been looking at files, we wouldn't have been any the wiser. Fortunately, it did get taken care of in time to release the pre-scan drugs required for Cyndie's treatment (whew!) and though delayed, our hard-stop of December 2007 was once again in the cards.
With help like this from insurance companies, it is no wonder that so many are talking about a centralized, government-controlled health insurance program. Despite the problems we had, I can't imagine what the challenges would have been like with a government bureaucracy in addition to the insurance company's. Yikes!
The Rest of November...
Mostly brought fun times. Aunt Buggy came to visit and meet Sumner.
Divine Intervention?
BYU beat the UofU in Football... on a last second play... again! Here's a shot from the winning TD. MWC Freshman of the Year Harvey Unga (pronounced OON-guh) just ran over the Ute defense and into the endzone. Note the cool B&W/Color contrast in the pic... also note that 2 guys are MWC smocks are clearly elated that BYU has scored.
You'll recall that last year John Beck completed a 11 yard pass to a wide-open Jonny Harline with no time remaining. Signs popped up all over Cougardom stating "Harline is still open!" This year, Utah took their first lead with just about 1:30 left in the game. They had the Cougars backed up facing a 4th and 18 from inside their own 20. The Ute defense once again broke down and Max Hall completed a 65 yard pass to Austin Collie. That pass kept the game-winning drive alive, culminating with Unga's TD. Quick flash forward: Some enterprising Cougar fan rented a plane to fly over the Utah-Navy Poinsettia Bowl pulling a banner that read "Harline is still open... and so is Austin Collie!" I am not a bitter person or a bad winner, but it warms my heart to know that someone spent $$$ to rub salt in those wounds... Also, my dad told me that you can buy shirts in Orem/Provo that read "Enter to Learn, Go 4th and 18." Rivalries are beautiful... especially when you are victorious!
Give Thanks!
We got to spend Thanksgiving with our dear friends (and technically, fellow OmaHecks), the Robinsons. We are so glad to have good friends here in Omaha.
You Say its Your Birthday...
We'll its Cyndie's birthday too! We had a rockin' party, the four of us. Ended up at HuHot, our favorite local Mongolian Grill. Mmmmmm Delicious! Cyndie is 29 and holding firm. And boy do we mean firm. Her regular workout schedule and nutritious/delicious cooking have turned her into a lean, mean grammar machine (she still enjoys freelance writing and editing).
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